Ahresty – DC Corrective Action Specialist

Hourly FT 8

Position Summary:

Leads both internal and external die cast trouble report (Form-1 & Form-2) activities through investigation and work with responsible DC manufacturing divisions for the effective closure of all Die Casting internal and external corrective actions.

Scope of Responsibility:

Lead / support corrective action activities for both internal and external die casting quality issues. Ensures claim countermeasures promised to the customer are implemented in a timely manner and are effective to prevent repeat issues at the customer. Leads the closure of DC QSTR’s and Customer Complaint Form-1, and Internal DC Form-2.

Essential Duties & Responsibilities:

• Daily Management:

• Lead DC corrective action activities from receipt through closure.

• Review corrective actions responses to ensure all countermeasures are in place.

• Supports / Fills out corrective action form. (Form-1 and Form-2)

• Submits filled out corrective action form to die casting senior manager for approval.

• Complies required corrective action evidence into Red folders for closure.

• Tracks DC open corrective actions and communicates status (reporting).

• Supports Weekly Leadership Corrective Action Meetings

• Applicable reporting, as assigned.

• Performs similar or related duties as assigned.

Improvement Activities:

• Apply Deming principles and other root cause analysis tools (5 why) when analyzing problems within the associate’s department and makes appropriate recommendations for improvements.

• May participate in Quality Circle improvement team when possible.

• May perform other related improvement functions as assigned.

Education / Experience / Training

• Minimum Required:

• High School Diploma or GED.

• Ability to handle multiple projects simultaneously.

• Ability to work with minimal direction / supervision.

• Good written and verbal communication skills; good organizational skills; good problem-solving skills with experience in the use of analytical tools.

• Strong knowledge and use of Microsoft Access, Excel, PowerPoint, Project and Word.

• Familiarity with generating Pivot Tables, data validation, filters and formulas in Excel and ability to troubleshoot Microsoft Office issues.

Recommended:

• Strong knowledge / background of the die-casting process.

• Experience with analytical thinking and corrective action process

• Certified Internal Auditor for ISO / IATF 16949.

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